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X3w8w
Helper
last online: 07/18, 15:51
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My samsung a9 phone's screen broke , the staff at samsung said if they fix the screen , the data will be erased , but due to the pin lock screen , i cant transfer data anywhere without unlocking(which

cant be done now that the screen is broken) , does anyone have the same experience?

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Since writing this post Helper may have helped people, but has not within the last four (4) days.
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data, screen, broken, experience, samsung
Replies (3)
Roccoflip
Rockster160
last online: 11/07, 8:58
Help-QA Admin
Verified User (7 years, 2 months)
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Shoutout0
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(19 minutes after post)
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Seems strange to me that they erase the data to fix the screen? That just sounds like they're replacing the phone or something...

Unfortunately, sometimes there is just simply nothing that we can do. ๐Ÿ˜ž

One thing that will help for the future is to auto-backup all of your data to the cloud somewhere so it doesn't get lost.

Helpcomanimatedyetiwithdot256
๐•อคอญอฅฬ‡๐•–๐•ฅ๐•šใ€‚(Yeti.)
last online: 06/22, 14:37
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(17 hours after post)
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I'd had a bit of time to prepare ere the screen became completely nonreactive in the past (with a great deal of fiddling), and so turned off the lock asap. My first experience of losing a usb & subsequent project rebuild was sufficiently instructive.
A handy little tool is scrcpy (or vysor) - if you'd used it before and set the device to trust a computer, you could unlock the screen through that.
How much stuff do you have there that isn't backed up?

https://joyofandroid.com/unlock-android-device-...
Oh, a micro usb adapted mouse doesn't seem to require confirmation, that's perfect.

Help me with:

[quote]Test.[/quote]

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Araz
last online: 12/14, 0:56
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(22 hours after post)
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Iโ€™m not overly familiar with Samsung phones but isnโ€™t there an internal SD card you can remove that stores all of your phones data?

A
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