HelpQA Tags Search FAQ
Start a New Post Chat Login & Registration
X3w8w
Helper
last online: 07/18, 15:51
Verified User (6 years, 3 months)
Long Term User
Shoutout0

My samsung a9 phone's screen broke , the staff at samsung said if they fix the screen , the data will be erased , but due to the pin lock screen , i cant transfer data anywhere without unlocking(which

cant be done now that the screen is broken) , does anyone have the same experience?

This open post was written |
Views: 18, Subscribers: 4 |
Leave a reply | Report Post

⇩ Zoom to bottom
Reciprocity (0)
Reciprocity
Since writing this post Helper may have helped people, but has not within the last four (4) days.
Post Tags (5)
data, screen, broken, experience, samsung
Replies (3)
Roccoflip
Rockster160
last online: <time class="timeago" datetime="1713976578" title="Apr 24, 2024 16:36">Apr 24, 2024 16:36</time>
Help-QA Admin
Verified User (6 years, 6 months)
Long Term User
Shoutout0
#
(19 minutes after post)
Quote this reply Report this reply to moderators

Seems strange to me that they erase the data to fix the screen? That just sounds like they're replacing the phone or something...

Unfortunately, sometimes there is just simply nothing that we can do. ๐Ÿ˜ž

One thing that will help for the future is to auto-backup all of your data to the cloud somewhere so it doesn't get lost.

Helpcomanimatedyetiwithdot256
๐•อคอญอฅฬ‡๐•–๐•ฅ๐•šใ€‚(Yeti.)
last online: 06/22, 14:37
Verified User (6 years, 4 months)
Long Term User
Shoutout0
#
(17 hours after post)
Quote this reply Report this reply to moderators

I'd had a bit of time to prepare ere the screen became completely nonreactive in the past (with a great deal of fiddling), and so turned off the lock asap. My first experience of losing a usb & subsequent project rebuild was sufficiently instructive.
A handy little tool is scrcpy (or vysor) - if you'd used it before and set the device to trust a computer, you could unlock the screen through that.
How much stuff do you have there that isn't backed up?

https://joyofandroid.com/unlock-android-device-...
Oh, a micro usb adapted mouse doesn't seem to require confirmation, that's perfect.

Help me with:

[quote]Test.[/quote]

4be8c2d8 78e3 4f52 8977 21b6cc47a3ee
Araz
last online: 12/14, 0:56
Verified User (6 years, 6 months)
Long Term User
Shoutout0
#
(22 hours after post)
Quote this reply Report this reply to moderators

Iโ€™m not overly familiar with Samsung phones but isnโ€™t there an internal SD card you can remove that stores all of your phones data?

A
⇧ Zoom to top

Help-QA supports basic Markdown, emoji ๐Ÿ˜, and tagging friends with @username!

To use this site you must be 13 years or older and occasionally submit your email address. Your email address is only shared with your explicit permission.

Home Page - Privacy Policy - Terms of Service - Feedback